FAQ‘s
- Do you offer international shipping?
Yes! We provide global shipping services to ensure that individuals everywhere, regardless of their location, can enjoy the delight of our exceptional handbags. - Can I customize my handbags with a personal message or design?
Currently, we do not offer customization services for handbags. However, we are continuously exploring ways to enhance our offerings. Stay tuned for updates! - What materials are your handbags made of?
Each of our handbags is meticulously crafted from a diverse selection of materials, including premium leather, durable canvas, and eco-friendly fabrics. For comprehensive details regarding the materials utilized and the craftsmanship employed, please refer to the product description accompanying each item. - What if I receive a damaged or defective item?
We strive to ensure that every product meets our quality standards. However, if you receive a damaged or defective item, please contact our customer support team within 7 days of receiving your order. We will be happy to assist you with a replacement or refund. - Do you offer wholesale or bulk discounts?
Yes, we do! If you are interested in purchasing our handbags in bulk or wholesale quantities, please reach out to our wholesale department. They will be delighted to discuss your needs and provide you with more information. - Can I return or exchange an item if I change my mind?
Absolutely! If you’re not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please make sure the item is unused and in its original packaging. - Are your products ethically sourced and environmentally friendly?
Yes, we are dedicated to ethical sourcing and sustainability. We maintain close partnerships with our suppliers to ensure fair labor practices and environmentally responsible manufacturing processes. Furthermore, we are constantly seeking ways to diminish our carbon footprint and advocate for eco-friendly initiatives. - Do you offer gift wrapping services?
Currently, we do not offer gift wrapping services. However, we’re happy to include a personalized message with your order to add a special touch to your gift-giving experience. - How can I stay updated on new arrivals and promotions?
Stay informed about our newest arrivals, promotions, and exclusive offers by following us on social media. This way, you’ll be the first to know about exciting updates and discounts!
Contact Information
CHAT SUPPORT: 24/7
BUSINESS NAME: Freelancetanzeela LLC
WORKING HOURS: 9:00 am – 5:00 pm ( Mon – Fri )
PHONE: +1 (631) 540-6292